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Need Help?

If you are experiencing any technical or privacy/security issues with the eReferral application, follow the steps below to resolve the issue. If you need to make changes to your profile, or require further assistance, please contact the eReferral Coordinator.

Technical Support - Helpful Tips

  • Verify that your browser is up to date
  • Clear browser 'cache'
    •  Hit Ctrl F5 to clear your computer cache
      (The cache (pronounced "cash") is a space in your computer's hard drive and in RAM memory where your browser saves copies of previously visited web pages. Your browser uses the cache like a short term memory)
    • Close all open windows and re-launch the browser
  • Clear computer cookies

If you continue to experience technical issues please call 905-338-2983 ext. 4870 or email EReferralSupport@mhcentralintake.com for further assistance

Account Changes/Updates

For all account changes and updates please contact

E: EReferralSupport@mhcentralintake.com
P: 905-338-2983 ext. 4870

Hours: Monday - Friday 8:00am - 4:00pm (excluding statutory holidays)